Shipping policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods, processing times may be slightly longer.

Shipping Rates & Delivery Times

Within Pakistan

  • Standard Delivery: 3–7 business days
  • Express Delivery: 1–3 business days (where available)

Shipping charges will be calculated and displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to monitor your shipment's progress.

Shipping Areas

We currently ship to all major cities and regions across Pakistan. Delivery to remote areas may require additional time.

Delayed or Lost Shipments

While we strive to meet estimated delivery times, delays may occur due to weather conditions, courier issues, or unforeseen circumstances.

If your order has not arrived within the expected timeframe, please contact our customer support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Damaged Packages

If your package arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of receiving the order.
  3. Our team will review the issue and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: [Your Email Address]
Phone/WhatsApp: [Your Contact Number]
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM